Frequently asked questions

Where can I pick up my plants?


We offer two convenient pickup locations. Pickup location one is at our farm in Dixon, NM. You can pick up your order, in general, anytime, as soon as your order is ready. We have a designated pickup location near our greenhouse where plant orders will be marked with your name. The second pickup location is at the Santa Fe Farmers Market at the Railyard on Saturdays. Please see the Santa Fe Farmer's Market website for seasonal hours and its location. During the main plant season (May-June), our booth is located on the north side of the market, near the water tower. During the rest of the season, we are located on the south side of the market, just outside of the market building.




When will my plants be available for pickup?


Different plants have different schedules based on their growing season. Please look at the information detailed under each plant in our propossed Spring and Summer inventory, by viewing individual plant products under the Shop Products Page/Plants In general, onions are available beginning mid-April; greens in late April; tomatoes early May; peppers and chile early May and eggplant anc cuumbers mid-May.




How do I choose a pickup location?


At check-out, you will be given the option to choose from one of our two pickup location options. Choose one and we will contact you to notify you when your order will be ready for pickup. If you change your mind about the pickup location you have chosen, please email us as promptly as possible at onestrawfarmnm@gmail.com, or text or call us at 505.920.2211. Please note that orders placed after 2 pm on Friday may not get processed in time to make it to the Santa Fe Farmers Market that Saturday. We can hold your order for pickup at our farm or bring it to the market the following Saturday. Please contact us for more details.




How soon after I place my order can I come to the farm to pick up my plant starts?


Please give us at least 5 hours to process your plant starts unless noted otherwise. Orders will be placed at a designated pickup location, near our greenhouse and will be marked with your name for an easy and contactless pickup option.




How late can I place my order for pickup at the Santa Fe Farmers Market?


We ask that you please place your order for pickup at the Santa Fe Farmers Market no later than 2 pm on that Friday. If you miss the cut off, please contact us and we will arrange a pickup with you.